This document (“Terms and conditions”) is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes, as amended from time to time by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 as amended from time to time, which requires publishing of the rules and regulations, privacy policy and Terms for access or usage website and mobile application.

We, at Vaso meditech pvt ltd (“VMPL”, “we,” “us”) provide services to all individuals accessing or using our licensed retail stores or VMPL platform (“VMPL Platform ”) for any reason (“you”, “yours”, “User”) subject to the notices, terms, and conditions set forth in these terms and conditions (“Terms and Conditions”, “Agreement”), read with the Privacy Policy. The VMPL Platform is owned and operated by VMPL, a company duly incorporated under the provisions of the Companies Act, 2013. By accessing or browsing of the APL Platform and using the Services (as defined below) you indicate your agreement to all the terms and conditions in this Agreement. If you disagree with any part of the Terms and Conditions, then you may discontinue access or use of the VMPL Platform. The VMPL Platform is a platform that facilitates online purchases by customers of pharmaceutical products like prescription drugs, medical devices, over-the-counter medicines, etc. sold by VMPL through its licensed premises.

These Terms and Conditions are published in compliance of, and are governed by the provisions of Indian laws as may be amended from time to time, including but limited to:

i.The Indian Contract Act, 1872;

ii.The Information Technology Act, 2000 and the rules, regulations, guidelines and clarifications framed thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011, and the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules 2021, as amended from time to time;

iii.The Drugs and Cosmetic Act, 1940, read with the Drugs and Cosmetics Rules, 1945;

iv.The Drugs and Magic Remedies (Objectionable Advertisements) Act, 1954;

v.The Indian Medical Council Act, 1956 read with the Indian Medical Council Rules, 1957;

vi.Pharmacy Act, 1948; and

vii.The Consumer Protection Act, 2019, and Consumer Protection (E-Commerce) Rules, 2020.

You may request returns for unsettled payment in VPML mail id(
Once the return is processed, you will, in accordance with VMPL return policy be issued a refund to your original payment method.
For Pay on Delivery orders, refunds will be processed either to your bank account (via National Electronic Funds Transfer (NEFT)).